Robotic Process Automation (RPA) is a technology that uses artificial intelligence and software robots to streamline workflows. RPA can be defined as the configuration of computer software to “capture and interpret existing applications for processing a transaction, manipulating data, triggering responses, and communicating with other digital systems.”
RPA automates complex processes and routine tasks and can be used across sectors such as HR and payroll, that involve intensive and bulk operations. It enhances the speed and accuracy of your work, which helps in improving the overall work productivity.
An industry that reaps maximum benefits from RPA is payroll. RPA makes the lives of employees easier by adding new functionalities to the processes, with a greater degree of accuracy and efficiency.
Software robots are way more productive than humans in carrying out monotonous tasks. They are designed with self-learning artificial intelligence (AI) capabilities that enable response to changes and conducts tasks that are not limited to just basic processing. The varied functions carried out by the software includes collecting and copying data, running reports, processing and submitting emails, feeding data in HR or payroll systems and pre-populating forms. Modifying or retraining the robot’s automated tasks is not a herculean task and is in fact easier than re-training a staff.
Running payroll manually is monotonous and it attracts risks. A minor mistake can cause serious damage to the whole system. RPA enables an automated validation check before running payroll, thus eliminating the process of checking data and looking for errors. This can be done in a matter of seconds.
There is a multitude of activities that can utilize the benefits of RPA. These include contractual changes such as designation, benefits, roles and responsibility, permanent changes like hike and contact details, temporary changes that include bonus and expense payments, over time, new hires/separations or departures, attendance records, validation checks and deductions that include pension, union, travel card and loans.
RPA is a constantly growing technology that has the potential to make a huge impact in the world. It has unmatched integration capabilities and is becoming a massive sensation, not only in HR and payroll outsourcing services department but across various sectors within a company. The software fulfills tasks exactly as they are programmed to; hence the question of trust never arises.